GeniusLaw's Terms of Use and Service

  1. Not a Law Firm – Representing Self. You understand and agree that GeniusLaw is not a law firm or an attorney and that you are representing yourself in this legal matter.
    1. Filing Fees. Except as otherwise noted, you are responsible for filing the legal documents with the proper court and serving them as required. You are also responsible for all filing fees and service fees for legal documents. In any applicable situation where you are seeking a fee waiver, you are responsible for completing and filing the Fee Waiver Form with the applicable Court.
  2. Limited Scope Attorney-Client Relationship With Third Party Firm. Although GeniusLaw is not a law firm or an attorney, a Third Party Attorney (“Third Party Attorney”) reviews the documents produced online based upon your responses to the questions, and as such, a limited scope attorney-client relationship exists between you and the Third Party Attorney reviewing your documents or providing a consultation.
    1. Third Party Attorneys are neither employees nor agents of GeniusLaw. Third Party Attorneys are third-party independent contractors who carry their own malpractice insurance and have agreed to provide online review of documents, answers, limited consultations or other basic legal services to GeniusLaw users.
    2. Third Party Attorneys may be compensated by GeniusLaw for Services performed on your behalf, however, GeniusLaw does not receive any share of legal fees collected by any attorneys in our network. In all cases, GeniusLaw will not influence or interfere in any way with any attorney's independent professional judgment. Third Party Attorneys reserve the right to refuse to perform legal services on your behalf in their sole discretion.
  3. Membership. If you choose to start a GeniusLaw Membership (“Membership”), you authorize GeniusLaw to charge your payment method a recurring monthly membership fee, as applicable. If you wish to use additional Services beyond those included in the Membership you may be asked to separately purchase those Services. Please visit our Pricing page for additional details on our available memberships. To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, GeniusLaw will store and update (e.g. upon expiration) your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to automatically downgrade your paid plan to a lower-priced plan or to suspend your paid membership until your designated payment method can be charged again. Please note that it is your responsibility to maintain current billing information on file with GeniusLaw.
    1. Account Information. You agree to notify GeniusLaw immediately of any changes to your credit card number, its expiration date, and/or your billing address, or if your credit card expires or is cancelled for any reason. You understand that if your failure to provide GeniusLaw with accurate, complete, and current information results in delinquent payments, GeniusLaw may restrict your ability to purchase other GeniusLaw products, report information about this delinquency to credit bureaus, and/or pursue further collection efforts.
    2. Default. If your credit card is declined, you agree that GeniusLaw may make up to five attempts to bill that card over a 30-day period. If you remain in default on the second payment when the third payment is due, you authorize GeniusLaw to charge both the second and third payment amounts to your credit card. If three attempts to charge your card are unsuccessful and your account balance remains unpaid, you understand that GeniusLaw may report information about your account to credit bureaus, and that late payments, missed payments, and other defaults may be reflected in your credit report. You understand that GeniusLaw may restrict your ability to purchase other GeniusLaw products if you are delinquent on any payment. You understand that GeniusLaw may make efforts to collect a delinquent payment. You understand that if you believe GeniusLaw has reported inaccurate information to a consumer reporting agency, you may call the GeniusLaw Customer Care Center at [PHONE NUMBER] and GeniusLaw will investigate the matter. You understand that GeniusLaw may accept late or partial payments, as well as payments that reflect "paid in full" or other restrictive endorsements, without limiting any of its rights under these Terms of Service.
    3. Notice of Automatic Billing. GeniusLaw may send a reminder email to the email address of record for your account before your Monthly Billing Dates. You acknowledge and agree that this notice is provided as a courtesy only, and GeniusLaw is not obligated or required to provide such notice. You acknowledge and agree that (i) your failure to read, (ii) your inability to receive, or (iii) the failure of GeniusLaw to send the email does not create any liability on the part of GeniusLaw or any third-party service provider and does NOT affect the validity of the monthly membership fee.
    4. FAILURE TO USE MONTHLY CONSULTING TIME. In the event you fail to make use of the monthly consulting hours included in your membership, you cannot “roll over” those hours to the following month; rather, those hours expire at the end of the month and are required to be used within 30 days of the date of your monthly membership payment.
    5. Disputed Charges. You understand that if prior to disputing a charge to your credit card, you are required to call the GeniusLaw Customer Care Center immediately at [PHONE NUMBER] or email [email protected] and provide GeniusLaw with 3 days to investigate the matter.
  4. Membership Downgrade. To downgrade your membership online, please call our customer service team at [PHONE NUMBER] during our regular business hours (9:00am-6:00pm Monday-Friday Pacific Time) or email us at [email protected]. Please note that if you choose to downgrade your membership, GeniusLaw reserves the right to collect fees from you to cover fees charged to GeniusLaw or its agents on behalf of your account. In addition, if you fail to provide a payment on time, GeniusLaw reserves the right to downgrade your membership without prior notice. Please note that downgrading does not affect your ability to access the documents you have already created and paid for on GeniusLaw.
  5. Termination of Membership and Access Restriction. GeniusLaw reserves the right, in its sole discretion, to downgrade or terminate your access to the Services, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of the Services if you are not complying with these Terms, or if you are using the Services in a manner that would expose us to legal liability, disrupt the Services or disrupt others' use of the Services. If GeniusLaw elects to terminate your account, GeniusLaw will provide you with notice at your registered email address. GeniusLaw also reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with notice. You agree that GeniusLaw will not be liable to you or to any third party for any modification, suspension, or discontinuance of your membership in the Services.
  6. Delivery. Documents will be delivered via download or email. Accordingly, you are responsible for printing the documents.
  7. Refund Policy. GeniusLaw wants you to be 100% satisfied with GeniusLaw Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at [email protected] or by telephone at [PHONE NUMBER] immediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services. When contacting us, please include any details relating to the Products/Services you have purchased so that we can ensure you are completely satisfied with your GeniusLaw experience. All refund requests must be made within 30 days of purchase.
    1. Exception. We do not offer refunds on payments we have collected for documents that have already been reviewed and finalized by a Third Party Attorney or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to Third Party Attorneys for other services.
  8. Ownership and Preservation of Your Documents. GeniusLaw does not claim ownership of any documents you either create or upload and store using our Services ("Documents"). You grant permission for GeniusLaw to use your Documents in connection with providing Services to you. You acknowledge and agree that GeniusLaw may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of GeniusLaw, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that GeniusLaw has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.
  9. RESPONSIBLE FOR FINAL DOCUMENT. YOU WILL READ THE FINAL DOCUMENT(S) BEFORE SIGNING AND AGREE TO BE SOLELY RESPONSIBLE FOR THE ACCURACY OF THE FINAL DOCUMENT(S), ANY DEADLINES PERTAINING TO THE FILING OF THE FINAL DOCUMENT, ALL FILING FEES, SERVICE OF SUCH DOCUMENT, AS REQUIRED BY THE CIVIL CODE, AND ANYTHING ELSE PERTAINING TO FINAL DOCUMENT AS REQUIRED BY LAW.
  10. Consent to Receive Emails. By creating an account, you agree that you may receive communications from GeniusLaw, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the "Unsubscribe" link in the footer of the actual email.
  11. Validity of Electronic Signatures. GeniusLaw enables you to send and receive valid e-signatures in the United States under the 2000 U.S. Electronic Signature in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) as adopted by individual states. GeniusLaw does not authenticate users' signatures or identities. By using the Services, you hereby consent to using electronic signatures on GeniusLaw. You also agree that no certification authority or other third party verification is necessary to validate your electronic signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature or any resulting contract signed using GeniusLaw’s electronic signature service and technology. GeniusLaw does not authenticate users' signatures or identities.
  12. Acceptable Use of Communications Services. GeniusLaw Services include a large number of what are collectively called "Communications Services." These include services such as live chats, comment threads, blog posts, question and answer products, customer service communication forums, calendars, and other message services. You agree to use the Communication Services only to post, send, and receive messages or materials proper to and related to the particular Communication Service. When using a Communication Service, you agree that you will not do any of the following:
    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
    2. Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful.
    3. Create a false identity, represent myself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.
    4. Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when you own or control the necessary rights, or you have received all necessary consents to do so.
    5. Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another's computer.
    6. Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any particular Communication Service specifically allows such activity.
    7. Restrict or inhibit any other user from using and enjoying the Communication Services.
    8. Harvest or otherwise collect personally identifiable information about others, without their consent.
    9. Violate any code of conduct or other guidelines, which may be applicable for any particular Communication Service.
    10. Violate any applicable laws or regulations.
    11. Although GeniusLaw has no obligation to monitor the Communication Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. GeniusLaw reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
  13. No Unlawful or Prohibited Use. You can only use GeniusLaw Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of GeniusLaw in your jurisdiction(s) is not an invitation or offer by GeniusLaw to access or use the GeniusLaw website or Services. By using GeniusLaw, you accept sole responsibility that your use of or access to GeniusLaw does not violate any applicable laws in your jurisdiction(s). To enforce this provision, GeniusLaw reserves the right to refuse membership, or suspend or terminate your account immediately and without prior notice at GeniusLaw’s sole discretion.
    1. The following are specifically excluded or prohibited:
      1. Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by GeniusLaw or the Third Party Attorney in their sole discretion;
      2. Use in connection with any legal matter involving an alleged violent crime
      3. Use in connection with any legal matter involving the laws of jurisdictions outside of the United States or its subdivisions;
      4. Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel;
      5. Use in connection with any legal matter that, as determined by the Third Party Attorney in his or her sole discretion, lacks sufficient merit to warrant pursuit, or that has been raised an excessive or unreasonable number of times without a change in circumstances;
      6. Use in connection with any legal matter that directly or indirectly involves any Third Party Counsel other than as your counsel;
      7. Use in connection with any legal matter that directly or indirectly involves GeniusLaw or any of its affiliates, directors, agents, employees, or other GeniusLaw service providers; or,
      8. Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer, agent or employee thereof has an adverse interest. For the purposes of this provision, "Program Sponsor" means any company, organization or affiliation that purchases or offers on behalf of its members or employees, a GeniusLaw legal plan through wholesale channels, retail channels or otherwise. Please see your Program Sponsor for additional restrictions.
    2. You may not hack, "scrape" or "crawl" GeniusLaw.com whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information GeniusLaw has not intentionally made available to you on its website via purchased subscription. Your use of the GeniusLaw website does not entitle you to resell any GeniusLaw content without prior express written consent from GeniusLaw.
  14. Non-Transferable License Grant. Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Services as GeniusLaw intends for them to be used. As a registered GeniusLaw user, you are licensed to keep, for your own personal records, electronic or physical copies of documents you have created on GeniusLaw. You may not copy the content of GeniusLaw’s forms or agreements for use or sale outside of GeniusLaw. Any rights not expressly granted in these Terms are reserved by GeniusLaw.
    1. When you transmit user content on GeniusLaw, you hereby grant GeniusLaw and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about GeniusLaw Services, GeniusLaw may use your feedback or suggestions without obligation to you.
  15. Prohibition Against Resale: Resale or unauthorized distribution of materials downloaded from the GeniusLaw website is strictly prohibited. Use of these materials is for your personal or business use ONLY. Any resale or redistribution of GeniusLaw materials requires the express, written consent of GeniusLaw. In the event you distribute unauthorized materials you agree to be liable to GeniusLaw for the sum of the fees, which would have been paid had the services been legitimately received and the documents properly prepared through GeniusLaw. Specifically you remain liable for all proximate damages, including punitive damages for such fraudulent use of GeniusLaw. Meaning if you resale GeniusLaw materials without permission and the individual who transferred such unauthorized materials to then transfers these materials to other unauthorized individuals you remain liable for all such damages resulting from this unauthorized dissemination of GeniusLaw materials, in a sum which would have been paid had the services and documents been legitimately received through GeniusLaw. You are also liable for any such punitive damages resulting from the fraudulent and unauthorized use of GeniusLaw to the fullest extent permitted by law. Moreover GeniusLaw reserves the right to immediately suspend or cancel your account in such circumstances.
  16. Prohibition Against Sharing Account Information: It is unlawful to share account information, as each individual is required to pay for his or her own individual account and services. To the extent you have accessed unauthorized documents by sharing an account with one or more individuals or to the extent that you have shared your own account information with other individuals, you agree to be liable to GeniusLaw for the sum of the fees, which would have been paid had the services been legitimately received and the documents properly prepared through GeniusLaw. Specifically you remain liable for all proximate damages, including punitive damages for such fraudulent use of GeniusLaw. Meaning if you share GeniusLaw account information and materials without permission and the individual who accessed such unauthorized materials via your account then transfers these materials to other unauthorized individuals you remain liable for all such damages resulting from this unauthorized dissemination of GeniusLaw materials, in a sum which would have been paid had the services and documents been legitimately received through GeniusLaw. You are also liable for any such punitive damages resulting from the fraudulent and unauthorized use of GeniusLaw to the fullest extent permitted by law. Moreover GeniusLaw reserves the right to immediately suspend or cancel your account in such circumstances. Moreover GeniusLaw reserves the right to immediately suspend or cancel your account in such circumstances.
  17. Intellectual Property Rights: GeniusLaw retains all right, title and interest in and to its products and services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights.
    1. Except as otherwise provided in this agreement, you may not, and may not permit others to:
      1. reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services;
      2. sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or,
      3. circumvent or disable any security or technological features of our products and services.
    2. The design, text, graphics and selection and arrangement thereof and services and the legal forms, documents, guidance and all other content found on our website ("Service Content") are copyright © Genius Law, Inc.. All rights reserved. GeniusLaw® is a registered trademarks in the U.S. Patent and Trademark Office. GeniusLaw.com® is a trademark of Genius Law, Inc. These and any other GeniusLaw product or service names or slogans displayed on GeniusLaw products are trademarks of Genius Law, Inc. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of GeniusLaw is the service mark, trademark and/or trade dress of Genius Law Inc., and you may not copy, imitate or use it, in whole or in part, without our prior written consent. The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms or the Services should be understood as in any way granting any license or right to use any of GeniusLaw's trademarks displayed on our website. All goodwill generated from the use of GeniusLaw's trademarks is reserved for the use of GeniusLaw, exclusively.
  18. Copyright and DMCA: GeniusLaw responds to notices of alleged copyright infringement and terminates accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act. If you believe that any material on the GeniusLaw website infringes upon any copyright, which you own or control, you may file a DMCA Notice of Alleged Infringement with GeniusLaw's Designated Copyright Agent:
    • Genius Law, Inc.
      Attn: Legal Department
      8560 W. Sunset Blvd., #500
      Email: [email protected]
    More simply put: GeniusLaw complies with the U.S. Digital Millennium Copyright Act, and expects our users to, as well.
  19. Links to Third Party Sites.GeniusLaw's websites may contain links to third party resources and businesses on the Internet, called here "links" or "Linked Sites." Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. GeniusLaw does not sponsor and is not legally associated with any third party "linked sites." GeniusLaw is not legally authorized to use any trade name, registered trademark, logo, official seal or copyrighted material that may appear in the link. GeniusLaw does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. GeniusLaw is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover yourinteraction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any third party sites.
    1. If you use any service provided on a Linked Site, (a) GeniusLaw will not be responsible for any act or omission of the third party, including the third party's access to or use of yourcustomer data and (b) GeniusLaw does not warrant or support any service provided by the third party.
  20. Disclaimer of Representations and Liability. Please read this section carefully as it affects your rights. The information, software, products, and services made available through GeniusLaw may include inaccuracies or typographical errors. GeniusLaw and/or its suppliers may at any time make improvements or changes to our Services. Information received via GeniusLaw should not be relied upon for personal, medical, legal, or financial decisions. You should consult an appropriate professional for specific advice tailored to your situation. In short, your use of our Services is at your own risk.
    1. TO THE FULLEST EXTENT PERMITTED BY LAW, GENIUSLAW AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INFORMATION AND OPINIONS RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
    2. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL GENIUSLAW, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT GENIUSLAW HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
    3. GENIUSLAW'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU TO GENIUSLAW FOR THE SERVICES IN QUESTION.
  21. Accuracy of Information and Third-Party Consent. To the best of your knowledge, you have provided accurate information to GeniusLaw and have obtained all third-party consents required for your order. You understand that the documents are generated based upon your honest answers to the questions and you remain liable for the accuracy of the responses and contents of the documents.
  22. Non-English-Speaking Customers. You understand that certain materials on the GeniusLaw site, including but not limited to questionnaires, documents, instructions, and filings, are only available in English.
  23. Limitation of Liability and Indemnification. EXCEPT AS PROHIBITED BY LAW, YOU, YOUR HEIRS AND ASSIGNS WILL HOLD GENIUSLAW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOUOF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF GENIUSLAW HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF GENIUSLAW, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME. THIS PARAGRAPH DOES NOT APPLY TO NORTH CAROLINA CONSUMERS.
  24. Additional GeniusLaw Terms. You understand that your purchase may be subject to additional terms and conditions. If applicable, you acknowledge that you have read and agree to the additional terms, which are incorporated herein by reference.
  25. Future Products and Services. If you choose to add a product or service to your order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.
  26. Suspended Accounts. If GeniusLaw encounters evidence of suspicious activity in connection with your account, including, but not limited to, evidence that your account is being used by someone who is not authorized to do so, you acknowledge that GeniusLaw, in its sole discretion, may opt to temporarily disable your account for a reasonable amount of time in order to investigate. In the event that GeniusLaw disables your account, you understand that, absent a subpoena or court order, no information about your account will be provided to anyone outside GeniusLaw, including you or any authorized contact, until the investigation is complete. Additionally, you understand that GeniusLaw, in its sole discretion, may decide not to send any documents associated with your account to you, while your account is disabled. You acknowledge that GeniusLaw will not be liable for any delays caused by these policies and procedures.
  27. DISPUTE RESOLUTION BY BINDING ARBITRATION. You understand that these Terms require the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions, and also limit the remedies available to you in the event of a dispute as described in the GeniusLaw Arbitration Agreement below. PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.
    1. Customer Service. Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our Customer Service Department at [PHONE NUMBER]. You can also email us at [email protected]
    2. JAMS Alternative Dispute Resolution. However, if GeniusLaw is not able to resolve a dispute with you after attempting to do so informally, then as a condition to your use of the Services we mutually agree to resolve such dispute through binding arbitration under the auspices of JAMS Alternative Dispute Resolution (" JAMS"). JAMS will administer any such arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, Los Angeles (CA), or any other location as to which we may then mutually agree. A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute.
    3. Required Notice of Arbitration. Any notice to GeniusLaw should be addressed to GeniusLaw, Inc., 8560 W. Sunset Blvd., #500, W. Hollywood, CA 90069 Attention. General Counsel. Any notice to you shall be sent to your address as set forth in GeniusLaw’s records of account or such other legal address as GeniusLaw is able to identify.
    4. Individual Resolution/No Class Action Claims. You may only resolve disputes with us or Third Party Attorneys on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.
    5. Exceptions to Arbitration. Notwithstanding our agreement to arbitrate our disputes as provided above, the following exceptions will apply to the resolution of disputes between us:
      1. Either you or GeniusLaw may assert claims, if they qualify, in small claims court in San Francisco, California or in any United States county where you live or work without first engaging in arbitration or the informal dispute-resolution process described above.
      2. GeniusLaw may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services without first engaging in arbitration or the informal dispute-resolution process described above.
      3. GeniusLaw may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any intellectual property infringement without first engaging in arbitration or the informal dispute-resolution process described above.
      4. In the event that the agreement to arbitrate provided herein is found to be inapplicable or unenforceable for any reason, then as a condition to your use of the Services we agree that any resulting judicial proceedings will be brought in the federal or state courts of Los Angeles, California, and by your use of the Services you expressly consent to venue and personal jurisdiction of the courts therein.
    6. Modification. GeniusLaw may, in the future, make changes to these provisions regarding dispute resolution and arbitration by providing notice in accordance with the section of these Terms entitled "Modifications" below.
  28. Reviews. After your purchase, you may receive an email survey request from GeniusLaw. You may also write a review on the Site. If you complete the survey or submit a review, your opinions may be posted, in whole or in part, on the Site or used in marketing material. The review may be accompanied by limited identifying information, such as your first name and last initial, the product you purchased, your gender, city and/or state, and age range.
  29. Access to World Wide Web; Internet Delays. To use GeniusLaw services, you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. You are responsible for providing all equipment necessary to make such connection to the World Wide Web, including a computer and Internet access. Access to certain GeniusLaw services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. You understand that GeniusLaw is not responsible for delays, delivery failures, or other damage resulting from such problems.
  30. Force Majeure. GeniusLaw shall not be considered in breach of or default under these Terms of Service or any contract with me, and shall not be liable to you for any cessation, interruption, or delay in the performance of its obligations hereunder by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event"). If a Force Majeure Event continues for more than 60 days in the aggregate, GeniusLaw may immediately terminate these Terms of Service and shall have no liability to you for or as a result of any such termination.
  31. Right to refuse. You acknowledge that GeniusLaw reserves the right to refuse service to anyone.
  32. Controlling Law. These Terms will be governed by California law except for its conflicts of laws principles.
  33. Entire Agreement. These Terms constitute the entire agreement between you and GeniusLaw with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
  34. Waiver, Severability and Assignment. GeniusLaw's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. GeniusLaw may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
  35. Modifications. We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms. If you have any questions or concerns, please visit email us at [email protected]
  36. Acknowledgement. BY USING GENIUSLAW'S SERVICES OR ACCESSING THE GENIUSLAW SITE OR APPLICATIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. Genius Law, Inc., is located at 8560 W. Sunset Blvd., #500, W. Hollywood, CA 90069. You understand that these terms affect your legal rights and obligations. You agree that these terms can be changed at any time and you are required to consistently review these terms. If you do not agree to be bound by all of these terms, you will not use this service. By proceeding with your purchase, you agree to these Terms of Service.
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